RETURNS & REFUND POLICY 

 

Thank you for shopping the Gifted collection

If, for any reason, You are not completely satisfied with a purchase. We invite you to review our policy on refunds and returns. 

​

Your order cancellation rights

​

You are entitled to cancel your order within 14 days without giving any reason for doing so. 

​

You have 14 days from the date on which you received the Goods or which a third party you have appointed, who is not the carrier, takes possession of the product delivered.

 

In order exercise your right of cancellation , You must inform us of your decision by means of a clear statement. You can inform us of your decision by: 

 

Email: info@thegiftedcollectionuk.co.uk

Phone: 02080583971

​

We will reimburse You no Later than 14 days on which we receive the returned Goods.We will use the same means of payment as as you used for the order, You will not incur any fees for such reimbursement 

​

In order for the goods to be eligible for a return, please make sure that: 

​​

• The goods were purchased in the last 14 days

• ​

• The goods are in its original packaging

• ​

• The goods are unused and re-sellable

​

​

The Following goods cannot be returned: 

​

Goods made to Your specifications or clearly personalised 

​

Only regular priced Goods may be refunded. Unfortunately, Goods on sale cannot be refunded

​

We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion

​

Returning Goods

​

You are responsible for the cost and risk of returning the Goods to Us. You should send the Goods at the following address: Flat 9 Brickland court 3 the broadway 

United Kingdom, London N9 0TR

​

We cannot be held responsible for Goods damaged or lost in return shipment. Therefore, We recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the Goods or proof of received return delivery.

​

​

    Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us